Speaking
The NEW Game… a Contest for Ideas, not Products and Services NEW World… Interdependence
NEW Rule… Caveat Vendidor – Let the Seller Beware Meaning, Relevance and Transformation
Four NEW World Questions, 3 Magic Wishes That Change the Game
NEW Message… USA – Unique Service Advantage Service is Profit Activity + Axiology… Love, Serve, Obey
Gaining Commitment without Resistance – Cost of Problem, Value of Solution
Stimulus – Response Model… Clearing the Past, Being Present
Pyramid of Performance… Big Doors, Little Hinges and Nuggets of Wisdom
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